Terms and Conditions
We accept Visa, Mastercard, or American Express. We only accept these
cards from U.S. banks. We have a secure server and can accept your
information securely during checkout.
We accept Money Orders or Certified Bank
Checks. These forms of payment slow down the order process.
All new equipment is sold FOB
manufacturersââ,¬â"¢ dock at their facilities location.
Estimated Shipping Date
All items stocked in our warehouse will ship within 2 days. All
other items shipped from manufacturer locations will ship within 2 weeks.
Packing Shipping & Oklahoma Sales Tax
We will help arrange shipping crating and packaging. These functions are
usually performed by other businesses, their primary function in
performing these tasks. However, we neither accept any responsibility for
the performance nor accept any responsibility for the merchandise being
damaged after it leaves our warehouse or our suppliersââ,¬â"¢ warehouse. If the
product does get damaged in route to you, we will aid you with handling
the damage claim with the shipper, however you will be responsible for
filing a damage claim with the freight line.
Inspection for concealed damage will be
the sole responsibility of the customer. Any and all damaged equipment
must be documented with the freight driver before the driver departs your
location. Any damage must be reported immediately.
Shipping only delivers the item to the
curbside, it does not include installation services for larger equipment
nor delivery within your facility. Unfortunately we are unable to deliver
outside of the 50 United States or to PO, APO/EPO boxes.
If our shipping carrier determines that
your address is inaccessible for delivery we will make final delivery at
the nearest shipping terminal if you are concerned about delivery to your
address please contact us prior to placing your order.
If the item is shipped within Oklahoma or
you pick it up at our warehouse in Oklahoma sales tax of 8.375% will be
charged. Most items are available for pick up at our warehouse. By picking
up at our warehouse, you can save the packing charge if you do not need
that service, as mentioned above. Oklahoma sales tax of 8.375% will apply.
Conditions of Merchandise
There are no warranties of either merchantability or fitness for
particular use. We try to present the item as accurately as possible. The
presentation is based on the information available to us and to our
knowledge. We do not guarantee this informationââ,¬â"¢s accuracy.
Customer Service
All sales are final. There are no returns, refunds or cancellations. If
Quality Food Equipment agrees to make a special exception you must contact
us within 15 days of receipt of merchandise to allow a return,
allow a cancellation or approve a refund. Quality Food Equipment reserves
the right to charge a restocking fee up to 25% of the order total.
You will be responsible for round trip freight expenses. |